Privacy Policy

MIRABELLE KOREA & MIRABELLE COSMETICS KOREA (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [www.mirabellecosmetics.in], or interact with our services.

INFORMATION WE COLLECT

When you use our website, we may collect the following types of information:

1.1 Personal Data

Name, Email address, Phone number, Delivery address, Payment details, Account login information

1.2 Non-Personal Data

Browser and device information (IP address, device type), Cookie and tracking technologies, Location data (if enabled), Usage data, such as the pages you visit on our website

HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

• To process and fulfill your orders.
• To provide customer support and respond to your inquiries.
• To send promotional emails, newsletters, or offers (if you opt-in).
• To improve the website experience, including analyzing traffic and trends.
• To personalize your shopping experience.
• To comply with legal obligations and prevent fraud.

SHARING YOUR INFORMATION

We may share your personal information with third parties under the following conditions:

• Service Providers: We share data with trusted service providers (e.g., payment gateways, delivery services) to assist with business operations.
• Legal Obligations: We may disclose information if required by law or in response to legal proceedings.

DATA SECURITY

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device that help us improve website performance and provide personalized content.

You can control cookie preferences through your browser settings. However, disabling cookies may affect website functionality.

YOUR RIGHTS

Under Indian law, you have the right to:

• Access the personal data we hold about you.
• Request correction of any incorrect or incomplete information.
• Withdraw consent for marketing communications at any time.
• Request the deletion of your personal data under certain circumstances.

To exercise any of these rights, please contact us at customercare@mirabellecosmetics.com

RETENTION OF DATA

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date.

CONTACT US

If you have any questions or concerns about this Privacy Policy, please contact us at:

MIRABELLE COSMETICS PRIVATE LIMITED
129/1977, Krishna Colony, Trichy Road, Singanallur, Coimbatore - 641 005.
Email: customercare@mirabellecosmetics.com
Phone: +91-422-2314711

REFUNDS

Refunds will only be issued if a replacement is not possible or if an order is canceled before shipment. The refund will be processed within [X days] to the original method of payment.

If you have any further questions or concerns, feel free to contact our customer support team 

Email: customercare@mirabellecosmetics.com

Phone: +91-422-2314711

Business Days & Timings: Monday to Friday, 9:00 AM – 6:00 PM